If you decide to send out PTPs via email, you need to create the email content that your staff will receive.
This is where you should include all the information about any incentives or relevant travel links. Make sure that any links you include are live (i.e practice clicking them and make sure they take you to the right place). Additionally, do not include any links to documents, as our system will not be able to process them - they need to be live intranet links.
Use our examples as a guide but make sure to create your own, so that the content is relevant to your organisation and your staff.
As part of the PTP module your staff can receive up to 3 emails
- the first includes the link to their PTP
- the second is the behaviour change survey email
- the third is the follow-up survey email
Make sure to click through (top left hand side of screen) and customise each email.
Behaviour Change Survey Email
To collect data on behaviour change, emails with a survey link are sent out 2 weeks after your contacts have received their travel plan. This will enable you to see whether travel plans have assisted in encouraging recipients to change their commuting behaviour for the better.
Follow-up survey email
Lastly, to collect data on behaviour change, specifically on whether recipients have made a long-term change to their commuting behaviour, these follow up surveys are sent out 3 months after the recipients have been sent and responded to the first behaviour change survey.